SERVICES

CAPSTONE SERVICES

Capstone Microturbines is dedicated to providing best in class customer service. Our team of factory trained Authorized Service Providers (ASPs) are
available 7 days a week to troubleshoot and correct problems, both remotely and onsite.

 

Remote Monitoring Systems

 

24/7 Call Center and Support

 

Factory Certified Technicians

INDUSTRY-LEADING CUSTOMER SERVICE

Capstone Factory Protection Plan (FPP)
A factory protection plan from Capstone Turbine minimizes downtime and fixes maintenance costs, ensuring your microturbine system will operate when needed and perform as intended at the lowest total cost of ownership. Our FPP features all in cost protection support for any product related issue in the field for up to nine years.
Parts and Repair
Authorized distributors maintain an ample parts inventory to maximize availability in the field. Regionally located factory service centers provide technical support, parts and field service capabilities.
Authorized Service Providers (ASPs)
Factory trained professionals provide full service capabilities whenever they’re needed. Over 1,200 ASPs are available to support units currently in the field.
Training
Factory Service Training center conducts weekly trainings for our certified service providers to ensure all certifications are up-to-date. Online training for key skill refreshers is also available.
Capstone Service Network (CSN)
Monitors and records key data on the operation and performance of your microturbine(s) every day of the year. Service is performed by local factory trained and certified technicians to minimize system downtime.